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May 9th, 2008
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Why T-Mobile Wins Awards?

Posted by Martin on May 9th, 2008  Print This Post

J.D Power and Associates have just awarded another first prize to T-Mobile after a survey of wireless retail sales satisfaction. T-Mobile have surpassed Allttell, Verizon Wireless, AT&T and Sprint Nextel. Their score was based on four categories: sales staff, store display, store facility and price/promotion. Although “just” forth

carrier ranked by number of total subscribers, T-Mobile is used to winning awards from J.D Power. Their current record in customer service satisfaction is 7 wins in a row, with the last one earlier this year.

T-Mobile has just a little over 30 million subscribers. They have just launched their 3G plans in New York a few days ago, and rumors say they are going to make a bid for Sprint Nextel in the future. Not to mention their wide cell phone selection or plans. No wonder people are saying they are the coolest.
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